Privacy Policy

PRIVACY POLICY

Effective Date: March 1, 2026

Privacy Policy

Stofeco International LLC (“Stofeco,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit a quote request, place an order, or interact with our advertising.

This policy is compliant with applicable US privacy laws and meets the data disclosure requirements of Google Ads, Facebook Ads (Meta) and other digital advertising platforms we use.

1. Information We Collect

Information You Provide Directly:

Full name
Email address
Phone number and WhatsApp number
Business name and type
Shipping and billing address
Product specifications, design files and order details
Payment information (processed securely via Stripe or PayPal — we do not store card details)
Messages and communications sent to us via contact forms, email or WhatsApp

Information Collected Automatically: When you visit our website, we automatically collect certain technical information including:

IP address and approximate location
Browser type and version
Device type and operating system
Pages visited and time spent on site
Referring website or source
Clicks and interactions on our website

This information is collected through cookies, pixels and similar tracking technologies as described below.

2. Cookies and Tracking Technologies

We use the following tracking tools on our website:

Facebook Pixel (Meta Pixel) We use the Facebook Pixel to measure the effectiveness of our Facebook and Instagram advertising campaigns, to build custom audiences for retargeting, and to optimize our ad delivery. The Facebook Pixel may collect data about your activity on our website and share it with Meta Platforms Inc. You can learn more and opt out at facebook.com/privacy/explanation.

Google Analytics and Google Ads Tags We use Google Analytics to understand how visitors use our website, and Google Ads conversion tracking to measure the performance of our Google advertising campaigns. These tools collect anonymous usage data and may use cookies to track returning visitors. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Other Cookies We may use essential cookies necessary for website functionality, preference cookies to remember your settings, and performance cookies to analyze site usage.

You can control cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your quote requests and inquiries
To process and fulfill your orders
To communicate with you about your order status, production updates and delivery
To issue invoices and process payments
To improve our website, products and services
To run and optimize our advertising campaigns on Google, Facebook and Instagram
To send you relevant business communications if you have opted in
To comply with legal obligations and resolve disputes
To protect against fraud and unauthorized transactions

4. How We Share Your Information

We do not sell, rent or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Payment processors — Stripe and PayPal receive payment information necessary to process transactions securely
Shipping and logistics partners — Your name and address are shared with shipping carriers to fulfill delivery
Advertising platforms — Meta (Facebook/Instagram) and Google receive anonymized or hashed data through pixels and tags for ad performance measurement as described above
Legal compliance — We may disclose information if required by law, court order or government authority
Business transfer — In the event of a merger or acquisition, your information may be transferred as a business asset

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

Order records and communications: up to 5 years for accounting and legal compliance
Website analytics data: as per Google Analytics and Meta retention settings
Marketing contact data: until you unsubscribe or request deletion

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access — Request a copy of the personal data we hold about you
Right to Correction — Request correction of inaccurate information
Right to Deletion — Request deletion of your personal data subject to legal retention requirements
Right to Opt Out — Opt out of marketing communications at any time
California Residents (CCPA) — You have the right to know what personal information is collected, the right to deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
EU/UK Residents (GDPR) — You have additional rights including data portability and the right to object to processing. Please contact us to exercise these rights.

To exercise any of these rights, contact us at info@stofeco.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration or disclosure. Payment transactions are processed through PCI-compliant third-party processors (Stripe and PayPal) and we do not store card or payment details on our servers.

8. Third-Party Links

Our website may contain links to third-party websites including our social media profiles. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies independently.

9. Children’s Privacy

Our website and services are intended for business clients and are not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our website following any update constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions, requests or concerns:

Stofeco International LLC
Email: info@stofeco.com
WhatsApp: +92 332-6497175
Website: stofeco.com/contact-us/